Your Questions, Answered
Explore our Frequently Asked Questions below.
GENERAL QUESTIONS
What is HLTH+?
HLTH+ is a new kind of daily nutritional formula — more than just a protein shake or vitamin mix. It combines high-quality protein, essential vitamins and minerals, fibre, and functional nutrients like postbiotics and collagen, all in one science-backed blend. Most products only focus on one benefit (e.g., protein or weight loss), but HLTH+ addresses whole-body wellness.
Who is HLTH+ designed for?
HLTH+ is formulated for adults who want convenient, expert-designed support for their health. Unlike generic "one-size-fits-all" solutions, HLTH+ offers targeted formulas based on gender and life stage to ensure you're getting what you actually need.
What makes HLTH+ different from other nutrition shakes and supplements?
Many nutrition products rely on artificial sweeteners, low protein levels, or incomplete nutrient profiles. HLTH+ offers 30g of plant-based protein, 15+ vitamins and minerals, and powerful functional ingredients like prebiotics, postbiotics, collagen, and adaptogens — all designed by accredited dietitians and aligned with Australian NRVs (Nutrient Reference Values). That’s next-level nutritional coverage.
Is HLTH+ a meal replacement?
No — HLTH+ is not designed to replace meals or promote crash dieting. It’s a supplementary food formulated to fill common dietary gaps, support long-term wellbeing, and fit into balanced eating habits. Many legacy "meal replacement" products are focused on weight loss; HLTH+ is focused on improving your healthspan.
Can I take HLTH+ every day?
Yes — HLTH+ is made for daily use. Unlike short-term diet shakes, it’s designed to become part of your wellness ritual to help support consistent, everyday nutrition.
HEALTH & NUTRITION
What nutritional gaps does HLTH+ help fill?
Over 90% of adults fall short of their daily recommended intake. HLTH+ helps fill gaps in protein, fibre, iron, calcium, B vitamins, and more. While other products focus narrowly on calories or macronutrients, HLTH+ delivers a complete blend for real nutritional support.
Is HLTH+ approved or formulated by Dietitians?
Yes — HLTH+ is developed in partnership with accredited Dietitians. Many products are made by marketers or influencers. Ours are made by professionals who understand evidence-based nutrition and real-world dietary needs.
What vitamins and minerals are included in HLTH+?
You’ll find 15+ vitamins and minerals, including B-complex vitamins for energy, Vitamin D and Calcium for bones, Iron and Folate for blood health, and Magnesium for muscle and mood support. Many other drinks use minimal amounts to claim “with vitamins” — HLTH+ meets meaningful daily intake levels.
Does HLTH+ contain any added sugars?
No — HLTH+ is 100% free from added sugars and uses natural sweeteners only. Some other options may include sugar or sugar alcohols that can cause digestive discomfort.
Is HLTH+ suitable for people with dietary intolerances?
Yes — HLTH+ is dairy-free, gluten-free, and plant-based. Our ingredient panel is clean and transparent, unlike some products that contain hidden allergens or artificial fillers.
USAGE & BENEFITS
When is the best time to take HLTH+?
HLTH+ fits into your routine whenever you need nutritional support — breakfast, post-exercise, or mid-afternoon. Its versatility and satiety benefits make it more functional than typical shakes or snacks.
How quickly will I feel the benefits of HLTH+?
Many users feel improvements in energy, digestion, and focus within the first week. Other brands often overpromise results based on minimal ingredients. HLTH+ delivers real nutrient support, not just marketing hype.
Can HLTH+ support weight management?
Yes — HLTH+ helps you feel fuller for longer with 30g of protein and 7g of fibre per serve. Unlike fad diet products, HLTH+ is about long-term health, not short-term restriction.
Does HLTH+ help with energy, focus, or digestion?
Absolutely. B vitamins and Iron support energy, Magnesium and Vitamin C help with mood, and 10 billion CFU of postbiotics support your gut — going far beyond standard protein powders or basic vitamins.
Can I use HLTH+ alongside other supplements? Yes, though it often replaces the need for multiple separate products. HLTH+ consolidates your protein, vitamins, pre/pro/postbiotics, and collagen — without the pill overload.
PRODUCT FORMAT & FLAVOURS
What flavours does HLTH+ come in?
Current flavours include Chocolate, Vanilla, and Berry — crafted with real taste-testing and clean ingredients. Many competitors either taste overly sweet or overly bland. HLTH+ balances nutrition with craveable flavour.
Are there different formulations for men and women?
Yes — HLTH+ formulas are tailored for gender and life stage. This precision approach is rare in the category, where most products are generic or only address weight loss.
Is HLTH+ available in powder or ready-to-drink formats?
HLTH+ is available as a convenient powder you can blend or shake. Ready-to-drink formats are in development to match your lifestyle.
SOURCING & INGREDIENTS
Where is HLTH+ made?
HLTH+ is Australian-owned and made, using premium local and global ingredients. Other products may be imported or repackaged without transparency.
Are HLTH+ ingredients natural or organic?
We prioritise clean, naturally derived ingredients with a focus on efficacy. While some brands lean heavily on the “natural” label, HLTH+ prioritises evidence and function.
What are postbiotics, and why are they in HLTH+?
Postbiotics are clinically studied bioactive compounds that support immunity and gut health. Most brands don’t include them — HLTH+ does, because your gut is central to wellness.
Is HLTH+ vegan or plant-based? Yes — HLTH+ is 100% plant-based, with no dairy or animal-derived ingredients. Some formulas include vegan collagen-boosting ingredients for skin and joint health.
SUSTAINABILITY & ETHICS
Is HLTH+ packaging recyclable?
Yes — we use recyclable packaging and are working toward more sustainable innovations. Many competitor products still use plastic tubs with limited recyclability.
Is HLTH+ an Australian-owned company?
Yes — HLTH+ is proudly Australian-owned, with a mission to improve national health outcomes.
Does HLTH+ support any social or environmental initiatives?
Yes — we’re developing partnerships focused on community health education and responsible sourcing practices to support long-term impact.
PURCHASING & SUBSCRIPTIONS
Where can I buy HLTH+?
HLTH+ is available direct from our website, with retail partners including Coles soon to follow. Many others rely solely on eCommerce; we’re building omni-channel access.
How does the HLTH+ subscription work?
Our subscription offers automatic delivery, cost savings, and exclusive access. No gimmicks — just effortless, flexible wellness delivered when you need it.
Can I pause or cancel my subscription?
Yes, anytime. Unlike others with tricky lock-in periods or unclear terms, we offer full control with no catches.
Are there discounts for first-time buyers?
Yes — new customers receive a special welcome offer. Our community-first model rewards loyalty without relying on constant heavy discounting.
Can I buy HLTH+ in-store or only online
Currently online with retail expansion underway. HLTH+ is designed to meet you where you are — whether you prefer the convenience of delivery or the immediacy of store pick-up.
SHIPPING / DELIVERY POLICIES
How long does shipping take?
Orders are typically processed within 1-2 business days, with standard delivery usually taking between 3-5 business days once shipped. Once your order is on its way, you will receive an email containing a tracking number and a link to the carrier’s website. For further details, please refer to our Terms and Conditions
Do you ship internationally?
HLTH+ currently operates in the Australian and New Zealand regions. For specific international shipping enquiries to your specific location outside of these regions, please contact our support team at support@hlthplus.com
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website.
What should I do if my package is lost or arrives damaged?
If your package is marked as delivered but you haven't received it, or if it arrives damaged, please contact us immediately so we can assist you.
Can I change my shipping address after an order is placed?
No changes to shipping addresses can be made once the order has been placed.
SATISFACTION GUARANTEE / RETURNS POLICY
Can I get a refund if I change my mind?
No. Due to the nature of the product and business operations, HLTH+ is unable to offer refunds for change-of-mind purchases, nor can changes be made to orders once they have been placed.
What is the policy for faulty or defective products?
You are entitled to a replacement or refund and compensation for foreseeable loss of instances deemed major failures
How long do I have to report a fault?
You must contact HLTH+ in writing within 3 days from the date of purchase (the Notice Period) regarding any materials defect or fault.
How do I make a faulty or defective products claim?
To make a claim during the 3-day Notice Period, you must:
- Email support@hlthplus.com.
- Provide proof of purchase showing the date, a description of the product, and the price paid.
Who pays for the shipping of replacement items?
You are solely liable for any postage or shipping costs incurred in facilitating the delivery of a replacement product.
Are there any exclusions to the warranty?
Warranties do not apply to the appearance of products, nor to products damaged by misuse, abnormal handling, or unauthorised alterations. All implied warranties are limited to the 3-day Notice Period.
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